Royale® Rewards
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FAQ

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PURCHASE REQUIREMENTS


You can purchase any combination and any format of Royale® product(s) to participate in the Royale® REWARDS program: facial tissue, bathroom tissue, Tiger Towel® or napkins.

That's not necessary, but you can if you want. You may purchase Royale® products equalling $25 before tax, coupons, or discounts are applied in one OR multiple purchases. Just remember that all purchases must be made during the offer period (October 18, 2021 – January 31, 2022).


RECEIPT UPLOAD


You can submit a valid receipt only once.

If you upload more than one receipt in a single submission, your submission will be rejected.

Once your receipt has been submitted, you will receive a confirmation number on the website and through email. If you don't see the email in your inbox please check your spam or junk folders or any other folder that your email provider may have automatically set up within your account. Or you can visit the offer website and check the status of your requests by logging into your profile.

The receipt will be reviewed and will either be approved or declined within 2-7 days. Keep your receipt(s) until you receive your Reward(s) through the mail. Please allow 4-6 weeks for delivery of reward(s) by regular mail.

Upload a clear photo of your Delivery or Pick-Up Confirmation record that includes the following information:

  • Date your order was shipped or picked up
  • Quantity of Royale® product(s) purchased
  • Subtotal and total dollar value of Royale® product(s) purchased
  • Payment details
  • Billing address
  • Shipping address


COUPON REWARDS


Your $10 in Royale® Coupons will arrive after you've received confirmation of your valid proof of purchases of Royale® products. Please allow 4-6 weeks for delivery.

You can earn your $10 in Royale® Coupons five (5) times per household.

Yes, every $25 (before taxes and after application of discounts, savings, or coupons) spent on products will earn you $10 in Royale® Coupons up to a maximum of five (5) times per household. For example if you spend $50 (before tax), you will qualify for four (4) $5 Royale® Coupons.


PROMOTION DATES


The last day that you can purchase a Royale® product(s) to participate in this promotion is on January 31, 2022.

The last day to submit your receipt is February 20, 2022 at 11:59:59 PM (ET).


SUPPORT


For any additional questions please feel free send a detailed email to support@royalerewards.ca with your name and email address. We'll get back to you as quickly as possible - usually within 2-3 business days.